Issue recurring

Hello Cryptogopher,

Thank you for this job!

I'm having the same problem pointed above by MArtin. There is no task created on the day of the recurrence, and i don't have any idea about how to make it works.

Could you help us?

Best regards,

Waldir

I'm very sorry for not responding earlier. It turns out that I didn't enable e-mail notifications for forum posts (fixed!). Only now I've accidentaly stumbled upon your messages.

• there is installation instruction available on https://github.com/cryptogopher/issue_recurring#installation - make sure you follow it precisely. From what you describe I suspect, that you didn't properly configure cron task, which must regularly (at least once a day) execute and renew your recurrences. It is crucial for this task to run following command:
  

  RAILS_ENV=production bundle exec rake redmine:issue_recurring:renew_all
  

  
  But please follow point 6 of installation instructions for details.
• if you set issue for in-place recurring it is required, that the issue is closed before it can recur. By "closed" I mean its status has to be set to any of Redmine issue statuses, that has green checkmark "Issue closed" (issue statuses are under https://redmine.example.com/issue_statuses),
• after setting up recurrence scheme please check column with Next and Predicted dates. First one (if available) tells you, that on next cron task execution new recurrence will be created on specified date. Second one (if available) tells you, that new recurrence will not be created, because either all necessary recurrences are already created or you have in-place recurrence for not-closed issue.

I hope my answer will be of any help, despite coming so late.

Hi Cryptogropher,

thanks for the reply! I´ve forwarded it to my colleague, as I dont have access at this level. But I will let you know if it worked as soon as I get any feedback.

Thanks again,
Martin